HD Supply

Delivery Assistant

La Vergne, TennesseeFull-time
About the Job
Job Summary

Assists delivery drivers with customer orders, including loading and off-loading product, interfacing with customers, and ensuring all safety procedures and practices are followed and maintained. This role does not require or allow the operation of a company or rental vehicle.

Major Tasks, Responsibilities, and Key Accountabilities:
  • Works with delivery drivers to ensure the safe, accurate, and efficient delivery of customer orders.
  • Inspects deliveries prior to load to ensure customer orders are accurate and free of damage.
  • Assists with loading and unloading merchandise into and out of delivery vehicles when necessary using powered and non-powered material handling equipment.
  • Makes customer calls before and during delivery.
  • Interfaces with customers regarding orders, including providing proof of delivery and resolving basic customer service issues.
  • Relays escalated customer concerns to distribution center leadership.
  • Provides exceptional customer service by being polite and professional during deliveries.
  • Performs general warehouse duties as needed.

Nature and Scope:
  • Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
  • Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.

Work Environment:
  • Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
  • Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting, and maneuvering material or equipment that may be heavy (50+ pounds) or awkward.
  • Typically requires overnight travel less than 10% of the time.

Education and Experience:
  • HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.

Apply Here: https://hdsupply.wd1.myworkdayjobs.com/External/job/Lavergne-TN-US/Delivery-Assistant_R26001980
About HD Supply
HD Supply, a wholly owned subsidiary of The Home Depot, is a leading wholesale distribution company serving customers and their communities across the Multifamily, Institutional, Hospitality, Trades, Government Housing, Healthcare, Building Services and Education industries through an expansive network of over 100 distribution centers across the U.S. & Canada. We offer our customers a vast assortment of over 100,000 MRO, full-line janitorial and OS&E products from high-quality, national and private brands, all at competitive prices. Combined with our industry-leading services and solutions – including localized jobsite delivery, renovation programs, direct-ship options and innovative digital tools and capabilities, as well as dedicated sales and customer care teams – you can see why our more than 250,000 customers continue to trust HD Supply as their supplier of choice for serving their communities where people live, learn, work and play.